Privacy Notice for The Pocket CA

Introduction

This Privacy Notice explains how The Pocket CA (Pty) Ltd, trading as The Pocket CA ("we" or "us"), uses and protects your personal information. We are committed to safeguarding your privacy and complying with applicable data protection legislation, including the UK Data Protection Act and the GDPR.

Information We Collect and Use

We collect and use the following types of personal data:

1. Account information (e.g., name, email, organization)

2. Feedback on issues, bugs, or recommendations

3. Platform usage insights (e.g., cookie data)

4. Service request details and correspondence

5. Payment information

Purpose of Data Collection

We use your personal data to:

- Provide and manage our products/services

- Improve and develop our offerings

- Comply with legal obligations

- Prevent and identify crime or fraud

Data Retention

We retain your information for:

- The duration of your customer relationship

- A reasonable period after you cease being a customer

- Longer periods if required for legal compliance or ongoing disputes

Data Sharing and Security

While we do not share your personal data with third parties, we use service providers who may have access to your data, including:

- Cloud service providers

- Payment gateways

- Accountants and advisors

We implement adequate contractual safeguards to protect your information in these cases.

International Data Transfers

Due to our global operations, we may transfer your data internationally. In such instances, we implement appropriate safeguards, such as model contract clauses, to protect your information.

Your Data Protection Rights

Under data protection law, you have the right to:

- Access your personal data

- Rectify inaccurate data

- Erase your personal data in certain circumstances

- Restrict processing of your data

- Object to processing of your data

- Request data portability

Contact and Complaints

For questions or to exercise your data protection rights, please contact: info@thepocketca.com If you're unsatisfied with our handling of your data, you can complain to the South African Information Commissioner's Office.

Updates to This Policy

We may update this Privacy Notice periodically. Please check this page regularly for any changes.

Effective Date

June 01, 2024

Version

Amd Version 1